Soft skill training on preventing incivility in the workplace
Civility in the workplace
Are you experiencing incivility, conflict, or harassment within certain teams? By becoming aware of what civility in the workplace is and by establishing norms of civility, it becomes possible to limit disruptive behaviour as much as possible in the workplace and thus preserve a positive work climate.
Why develop civility in the workplace?
To help you minimize disruptive behaviour in the workplace and maintain a positive work environment, it is essential to educate people about civility in the workplace. On the other hand, it is interesting to know that witnesses and people targeted by incivility can also act to stop behaviours that disrupt the work climate. Both managers and employees have a role to play in maintaining a healthy, pleasant, and respectful work environment.
Intended results
Team members are aware of the impact of their own behaviour on their colleagues and on the work climate
Concrete strategies are identified to prevent and stop incivilities and to limit situations that may lead to harassment
Teams act confidently in situations that disrupt the work environment
Training solutions to prevent incivility
Maintain a healthy and respectful work environment with a solution that provokes real action. This is how you can reconcile performance and wellbeing in a simple way.
Success stories
Sometimes daring to do things differently takes us further than we ever imagined. Do like they did.
I am very satisfied with our collaboration with Boostalab. The suggested approach allowed us to clearly identify our management philosophy. What I appreciated the most was the practical aspect, the simplicity and the space given to the team in their solutions. The contact with the Boostalab team is also very easy and friendly. Thank you for your dynamism and your attentiveness!
Dominique Jacob
Borough manager - Pierrefonds-Roxboro
We cannot overlook their determination, their enormous availability, and their unparalleled expertise in offering services to our members in the development of tools and training related to psychological health in the workplace. It is an exceptional privilege to collaborate with a Quebec organization that was able to quickly understand our issues, find practical solutions, and create diversified content that is recognized and appreciated by all our members. Furthermore, we salute the importance that the entire team devotes to maintaining this precious connection with us and, in this case, our members. We are pleased to count the "Boosta" team among the CCAQ's valued family of partners.
Andréanne Goudreau
HR Advisor - CCAQ
Some transformed teams
Learn how our learning solutions have helped many teams take action and develop their skills.
You have questions?
We have answers!
What is workplace incivility?
Workplace incivility includes disrespectful behaviour—whether it’s subtle or more obvious—that disrupts team dynamics. It can show up as constant interruptions, sarcastic remarks, social exclusion, or even put-downs. While these actions may seem minor, they can build up over time and lead to a toxic work environment.
Workplace incivility includes disrespectful behaviour—whether it’s subtle or more obvious—that disrupts team dynamics. It can show up as constant interruptions, sarcastic remarks, social exclusion, or even put-downs. While these actions may seem minor, they can build up over time and lead to a toxic work environment.
What are the consequences of a toxic work environment?
A toxic climate at work can take a serious toll:
- Lower motivation and engagement
- Higher stress and absenteeism
- Talent loss
- Drop in productivity and collaboration
Research (like the work of Porath & Pearson) shows that incivility costs companies millions each year in lost efficiency.
A toxic climate at work can take a serious toll:
- Lower motivation and engagement
- Higher stress and absenteeism
- Talent loss
- Drop in productivity and collaboration
Research (like the work of Porath & Pearson) shows that incivility costs companies millions each year in lost efficiency.
How can you spot the signs of incivility at work?
Here are a few red flags:
- A tense or uncomfortable atmosphere
- People afraid to speak up in meetings
- Gossip and rumours spreading
- More frequent interpersonal conflicts
- Employees slowly checking out or disengaging
These signs may seem small at first, but they’re worth paying attention to.
Here are a few red flags:
- A tense or uncomfortable atmosphere
- People afraid to speak up in meetings
- Gossip and rumours spreading
- More frequent interpersonal conflicts
- Employees slowly checking out or disengaging
These signs may seem small at first, but they’re worth paying attention to.
Why offer civility training in the workplace?
Offering civility training helps:
- Raise awareness about the real impact of incivility
- Give both managers and employees the tools to respond with courage
- Prevent a toxic climate from taking root
- Build a healthy, respectful, and collaborative workplace
The right training can be a powerful step toward lasting culture change.
Offering civility training helps:
- Raise awareness about the real impact of incivility
- Give both managers and employees the tools to respond with courage
- Prevent a toxic climate from taking root
- Build a healthy, respectful, and collaborative workplace
The right training can be a powerful step toward lasting culture change.
What do Boostalab’s civility trainings include?
We offer two practical training options:
Stopping incivility in its tracks | Actions for managers – designed to help managers take action with empathy and confidence
Contributing to an incivility-free workplace – helps employees take an active role in creating a respectful environment
Both include practical, downloadable tools you can use right away.
We offer two practical training options:
Stopping incivility in its tracks | Actions for managers – designed to help managers take action with empathy and confidence
Contributing to an incivility-free workplace – helps employees take an active role in creating a respectful environment
Both include practical, downloadable tools you can use right away.
Are the training solutions tailored to today’s realities?
Absolutely. Whether your team is in-office, remote, or hybrid, our content reflects the real challenges teams are facing now—and the tools are ready to apply right away.
Absolutely. Whether your team is in-office, remote, or hybrid, our content reflects the real challenges teams are facing now—and the tools are ready to apply right away.
Can one training really fix a toxic workplace?
Training is a great place to start. But changing workplace culture takes follow-through, consistency, and real commitment from leadership. We’re here to support you every step of the way.
Training is a great place to start. But changing workplace culture takes follow-through, consistency, and real commitment from leadership. We’re here to support you every step of the way.
How do we get started with Boostalab?
You’ve got two easy options:
Not sure which format is best for your team? → Take the quiz
Want to talk it through with an expert? → Book a meeting with us
You’ve got two easy options:
Not sure which format is best for your team? → Take the quiz
Want to talk it through with an expert? → Book a meeting with us
